Data protection

Privacy policy

Responsible body in terms of data protection laws is:

mPOS Zahlungssysteme GmbHWettersteinstra├če 982049 Pullach, IsartalGermany

INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE PERSON RESPONSIBLE

We are pleased that you visit our website (https://mpos-systems.eu/) and thank you for your interest. Please note that for the visit and orders in the mPOS-systems online shop (https://mpos-systems.eu/) a separate privacy policy specifically for the requirements in the online shop is available for download.

Below we inform you about the handling of your personal data when using our website. Personal data is all data that allows you to be personally identified.

Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is mPOS Zahlungssysteme GmbH, Wettersteinstra├če 9, 82049 Pullach, Phone: +49 (0) 89 2000 467 310 , Fax: +49 (0) 89 2000 0467 329, Email: info [at] mpos-systems [dot] eu. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data. The responsible person can be reached as follows: Mr. Georg Gabrielides, mPOS payment systems GmbH, Wettersteinstra├če 9, 82049 Pullach, Email: info [at] mpos-systems [dot] eu

This website uses for security reasons and to protect the transfer of personal data and other confidential content (eg orders or inquiries to the person responsible) an SSL or. TLS encryption. You can recognize an encrypted connection by the string “https: //” and the lock icon in your browser bar.

DATA COLLECTION WHEN VISITING OUR WEBSITE

In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following information that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Browser used – Operating system used
  • Used IP address (possibly in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

COOKIES

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process individual user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

In some cases, cookies are used to simplify the ordering process by storing settings (eg remembering the contents of a virtual shopping cart for a later visit to the website). Insofar as personal cookies are also processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners to help us make our web site more interesting to you. For this purpose, in this case, when you visit our website, cookies from partner companies are stored on your hard disk (third-party cookies). If we cooperate with advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings.

These can be found for the respective browser under the following links:

CONTACT

When contacting us (eg via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at concluding a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that no statutory storage requirements are in conflict.

DATA PROCESSING FOR CONTRACT EXECUTION

According to Art. 6 para. 1 lit. b DGSVO, personal data will continue to be collected and processed if you provide it to us for the execution of a contract. Which data are collected, can be seen from the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above-mentioned address of the person in charge. We save and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further data use by our side which we will inform you accordingly below.

USE OF YOUR DATA FOR DIRECT MAIL

Registration for our e-mail newsletter: If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Mandatory information for sending the newsletter is your e-mail address alone. The indication of further possible data is voluntary and will be used to address you personally. For sending the newsletter, we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we will save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration to be able to trace a possible misuse of your e-mail address later. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can cancel the newsletter at any time via the provided link in the newsletter or by sending a message to the person named above. After cancellation, your e-mail address will be deleted immediately in our newsletter distribution, as far as you have not expressly consented to a further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.

DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR ORDER PROCESSING

NOTE: In general, the supply and service offer is aimed exclusively at commercial customers, ie companies. An order, further processing and delivery to non-commercial customers is excluded.

To process your order, we work with the following service providers, who support us wholly or partially in the execution of closed contracts. These personal data will be transmitted to these service providers in accordance with the following information. The personal data collected by us will be passed on to contracted service providers within the framework of the contract, insofar as this is necessary for order processing, processing and delivery of the goods. The legal basis for the transfer of the data is Art. 6 para. 1 lit. b DSGVO.

1. Invoicing and transfer of personal data m y POS Europe Ltd:

Generally carried invoicing of order s of mPOS Payment Systems GmbH online shops only to commercial customers, ie companies. Invoicing will be processed internally as we are an authorized distributor of myPOS Europe Ltd, 25 Canada Square, Canary Wharf, London E14 5LB, United Kingdom and a contract is brokered with myPOS Europe Ltd, and credit card payments are made through myPOS Europe Ltd, the privacy policies of myPOS Europe Ltd apply at: https://www.mypos.eu/en/terms-conditions/

In the case of commercial order processing, personal data such as the name and address of a recipient are recorded, these are then transmitted to myPOS Europe Ltd and stored together with the other order and invoice data for proper invoicing and further processing on the myPOS Europe Ltd systems. Further details on data protection and order-related data processing by myPOS Europe Ltd are available here: https://www.mypos.eu/de/terms-conditions/doc:PP.

2. Transfer of personal data to IT infrastructure service providers:

The mPOS- systems offer is generally only for commercial customers. If personal data, such as name, address, contact data, are also recorded during the contact, they can be transmitted to the external IT infrastructure service provider Microsoft during business communication, such as e-mail, letter, etc., and stored on the service provider’s systems. The mPOS- systems IT Infrastructure (Office 365) is partially provided as a service by an outside operator, Microsoft Ireland Operations Limited, The Atrium Building, Block B, Carmanhall Road, Sandyford Business Estate, Dublin 18. Further details on data protection and order-related data processing of the service provider Microsoft are available here: https://privacy.microsoft.com/en-gb/privacystatement.

3. System Integration Webshop, Invoicing, Newsletter

The mPOS-systems.eu web shop, based on WordPress (https://wordpress.com/), can be found on our server at Monstermegs (https://www.monstermegs.com) Further details on data protection can be found at: https://www.monstermegs.com/privacy-policy/.

mPOS Zahlungssysteme GmbH offer is generally only for commercial customers. Personal data, such as name, address, contact details, message, order are also recorded when contacting us, so they can be processed as part of the internal processing and processing of the request or order.

4. Shipping and transfer of personal data to shipping service providers:

If the delivery of the goods takes place as a package, the shipment will be carried out by the transport service provider DHL Express Germany GmbH, Heinrich-Br├╝ning-Str. 5, postal code / city: 53113 Bonn. For this, the name, address, e-mail and, if applicable, telephone number before the delivery of the goods in accordance with Art. 6 para. 1 lit. a DSGVO for the purpose of agreeing a delivery date or delivery notification and delivery to DHL, provided that you have selected this shipping method in the ordering process. Passing on is only to the extent necessary for the delivery of goods. Further details on data protection of the service provider DHL are available here: https://www.dhl.de/datenschutz available.

If the delivery of the goods takes place as a letter or a parcel, the shipment is effected by the transport service provider Deutsche Post AG, Charles-de-Gaulle-Street 20, postal code / city: 53113 Bonn, Germany. In addition, name, address before the delivery of the commodity in accordance with kind. 6 exp. 1 lit. a DSGVO for delivery to Deutsche Post AG, provided that you have selected this shipping method in the order process. Passing on is only to the extent necessary for the delivery of goods. Further details on data protection of the service provider Deutsche Post AG are here: https://www.deutschepost.de/datenschutz.html available.

5. Online chat and ticket system

We use the customer support software from Livezilla for our online chat and ticketing system (https://www.livezilla.net) using cookies, personalize content and ads, social media features to analyze traffic to our site. We thus get information which are used for analysis purposes . Details on the privacy of Livezilla can be found here: https://www.livezilla.net/disclaimer/de/

6. Registration function

We offer you the opportunity to register on our site. The data entered in the course of this registration (name, address, e-mail address and, if applicable, VAT number), which can be found in the registration form of the registration form, are collected and stored solely for the purpose of using our offer. By registering on our site, we will also store your IP address and the date and time of your registration. This is if a third party abuses your data and registers with this data without your knowledge on our side, as a hedge on our part.

7. Registration of Agents, Resellers and Field Representatives

When you access our website, information of a general nature is automatically recorded. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and the like. This is only information that does not allow conclusions about your person. This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us, in order to optimize our Internet appearance and the technology behind it.

When registering for the use of our personalized services, some personal information will be collected, such as name, address, contact and communication information such as telephone number and e-mail address. If you are registered with us, you can access content and services that we offer only to registered users. Registered users also have the option of changing or deleting the data specified during registration at any time. Of course, we also provide you with information about the personal data we hold about you at any time. We are happy to rectify or delete these at your request, as far as no statutory storage requirements preclude.

PROVISION OF PAID SERVICES

To provide paid services we ask for additional data, such as payment details.

To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.

COMMENTS ARE

If users leave comments in the blog, in addition to this information, the time of their creation and the previously selected by the website visitor username are saved. This is for our security, as we may be prosecuted for any illegal content on our website, even if created by users.

NEWSLETTER

When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).

For an effective registration, we need a valid e-mail address. To verify that an application is made by the owner of an e-mail address, we use the “double-opt-in” procedure. For this purpose, we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for newsletter distribution and will not be passed on to third parties.

The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter has a link to it. You can also unsubscribe from this website at any time or provide us with your request via the contact details provided at the end of this document.

CONTACT FORM

If you contact us by e-mail or contact form, the information you provide will be stored for processing the request and for possible follow-up questions.

USE OF GOOGLE ANALYTICS

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install:

Link: Browser Add On to deactivate Google Analytics

In addition, or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking this link. An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, if the cookie remains installed in your browser.

USE OF GOOGLE REMARKETING

This website uses Google Inc.’s remarketing feature. This feature is designed to present interest-based ads to web site visitors within the Google Network. A so-called “cookie” is stored in the browser of the website visitor, which makes it possible to recognize the visitor when he or she visits websites that belong to the advertising network of Google. On these pages, visitors may be presented with ads related to content that the visitor previously viewed on web pages using Google’s remarketing feature.

Google says it does not collect any personal information during this process. However, if you still do not want Google’s Remarketing feature, you can always disable it by making the appropriate settings at https://www.google.com/settings/ads.

Alternatively, you can disable the use of cookies for interest-based advertising through the Network Initiative by following the instructions at https://www.networkadvertising.org/managing/opt_out.asp.

SOCIAL PLUGINS

Our websites use social plugins of the providers listed below. The plugins can be recognized by the fact that they are marked with the appropriate logo.

These plug-ins may be used to send information, which may include personal information, to the service provider and may be used by the service provider. We prevent the unconscious and unwanted collection and transmission of data to the service provider through a 2-click solution. To activate a desired social plugin, it must first be activated by clicking on the corresponding button. Only through this activation of the plugin is the detection of information and its transmission to the service provider triggered. We do not collect personally identifiable information by means of social plugins or their use.

We have no control over what data an enabled plugin collects and how it is used by the provider. At present, it must be assumed that a direct connection to the services of the provider will be expanded and at least the IP address and device-related information will be collected and used. It is also possible that the service providers try to save cookies on the computer used. Please refer to the privacy policy of the respective service provider to see which specific data is collected here and how it is used. Note: If you are logged in to Facebook at the same time, Facebook may identify you as a visitor to a page.

We have integrated the social media buttons of the following companies on our website:

  • Facebook Inc. (1601 S. California Ave – Palo Alto – CA 94304 – USA)
  • Twitter Inc. (795 Folsom St. – Suite 600 – San Francisco – CA 94107 – USA)
  • Google Plus / Google Inc. (1600 Amphitheater Parkway – Mountain View – CA 94043 – USA)
  • Whatsapp / WhatsApp Inc, 1601 Willow Road, Menlo Park, California 94025, United States
  • Instagramm Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dub lin 2 Ireland.
  • XING AG (G├Ąnsemarkt 43 – 20354 Hamburg – Germany)
  • LinkedIn Corporation (2029 Stierlin Court – Mountain Vie w – CA 94043 – United States)

GOOGLE ADWORDS

Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot be tracked through AdWords advertisers’ websites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.

If you do not want to participate in the tracking, you can refuse the required setting of a cookie – for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain “googleleadservices.com”.

Please note that you cannot delete the opt-out cookies if you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.

RIGHTS OF THE PERSON CONCERNED

1. The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:

  • Right to information in accordance with Art. 15 GDPR: In particular, you have a right to information about the personal data processed by us, the processing purposes, the categories of processed personal data, the recipients or Categories of beneficiaries to whom your data have been or are being disclosed, the planned retention period (s), the right to rectification, erasure, restriction of processing, opposition to processing, complaint to a supervisory authority, the origin of your data, if not collected by us, the existence of automated decision-making, including profiling and possibly meaningful information about the logic and scope involved and the intended effects of such processing, as well as your right to be informed Guarantees according to Art. 46 GDPR when forwarding your data to third countries;
  • Right to correction according to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
  • Right to cancellation according to Art. 17 DSGVO: You have the right to demand the deletion of your personal data if the requirements of Art. 17 (1) GDPR are met. However, that right does not apply where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the pursuit, exercise or defense of rights;
  • Right to restriction of processing according to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data as long as the correctness of your data is checked, if you refuse to delete your data due to inadmissible data processing and instead Restricting the processing of your data require, if you need your data for the assertion, exercise or defense of legal rights, after we no longer need these data after purpose or if you have objected for reasons of your particular situation, as long as it is not certain, whether our entitled Reasons predominate;
  • Right to information in accordance with Art. 19 GDPR: If you have the right to rectify, delete or limit the processing to the person responsible, he / she is obliged to rectify or delete the data or all recipients who have been disclosed personal data Notify of limitation of the processing, unless this proves to be impossible or involves a disproportionate effort. You have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, insofar as this is technically feasible;
  • Right to revoke granted consent pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke consent once given in the processing of data at any time with effect for the future. In the revocation, we will delete the data concerned immediately, as far as further processing cannot be based on a legal basis for consentless processing. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent until the revocation; Right to appeal under Art. 77 GDPR: Without prejudice to any other administrative or judicial remedy, you have the right to complain to a supervisory authority, in particular in the Member State of your residence, place of work or place of alleged infringement, if you: The view is that the processing of your personal data violates the GDPR.

2. OPPOSITION RIGHT

IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS OUR PERSONAL DATA BASED ON OUR MAJOR LEGITIMATE INTEREST, YOU HAVE ANY PRESENT RIGHT TO SUBMIT AGAINST THIS PROCESSING FOR CONSEQUENCES WITH EFFECT ON THE FUTURE FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION. MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO EXERCISE WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING WHICH EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES THE PRESENTATION, EXERCISE OR DEFENSE OF LEGAL CHARGES. IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TOANY CONTEST AGAINST THE PROCESSING TO PUT THEM INTO PERSONAL DATA FOR SUCH ADVERTISING. YOU MAY EXERCISE THE OPPOSITE AS DESCRIBED ABOVE. MAKE USE OF YOUR CONTINGENCY RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ACCEPTANCE.

DURATION OF STORAGE OF PERSONAL DATA

The duration of the storage of personal data is based on the respective statutory retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required to fulfill the contract or to initiate a contract and / or on our part no legitimate interest in the re-storage persists.

CHANGE OF OUR PRIVACY POLICY

We reserve the right to change this Privacy Policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services in the Privacy Policy, such as: For example, when introducing new services. Your new visit will be subject to the new privacy policy.

QUESTIONS TO THE DATA PROTECTION OFFICER

If you have questions about privacy, please contact us at info (at) mpos-systems (dot) eu